Resurging Regional Ridership: An analysis of mobility flows, riders, and ridership in the WRTA region

Apr 21, 2023
  • Description

This report is the second in the Worcester Regional Research Bureau's 2023 analysis of the WRTA and fare-free service, beginning with All Aboard: Financing a Fare-Free WRTA. To gain a comprehensive perspective of the WRTA, this analysis focuses not only on the profiles of the WRTA's riders and its ridership recovery, but also on regional mobility, key to understanding the context within which the WRTA's riders choose to use its service. This report ultimately finds that the WRTA experienced rapid ridership monthly-recovery since March 2020, and by December 2022 it exceeded pre-pandemic levels; in FY23, the WRTA is projected to have a total of 3,913,772 total UPT across all modes, the highest since its historic peak in 2016. Fare-free service undoubtedly played a role in that recovery.